Sunday, July 21, 2013

Why Customer Service Matters When Buying Steel


When it comes to buying things, you want to work with a company that has your best interest in mind. These days there are a lot of companies that say that they have great customer service, but do they prove it whenever you go in to shop with them? At Wasatch Steel, one of our biggest goals is to cater to every customer with the highest level of service possible. That’s what differentiates us from the big guys, and we take pride in being able to cater to whatever your needs are, from large construction or building projects to smaller do-it-yourself metal working. Here are just some of the things that we can offer at the steel supermarket.


A Wide Selection of Steel & Accessories
We have a huge selection of all types of steel in stock every day at Wasatch Steel. Some of the most common items that we stock include:
  • Tubing – square and rectangular
  • Flat bar – 100 different sizes, all thickness and widths
  • Angle iron – L and V with equal and unequal leg angles
  • C-channel
  • Ornamental iron
  • Piping – in a variety of thicknesses and diameters
  • Steel plates – excess prime, new prime, diamond plate
  • Expanded metal
  • Railings and pickets
  • Structural steel and columns
  • Hard-to-find unique shapes, and surplus steel for artwork
Considering All Your Needs
Nothing is more frustrating than having to run all over town trying to find all the little items that you need to make your project work. At Wasatch Steel, we want to make shopping for steel easy, and provide not only a huge selection of all types of steel tubing, piping, structural pieces, and plates, but also the tools and accessories you need to finish the project. Our retail store has almost any tool or accessory you might need, all in one convenient location where you pick up your steel.

In addition, we cater to walk-ins, and have no minimum order requirements. Whether you are looking for just one small piece, or you need a big shipment for your next construction site, we can help you get it. At traditional steel mills the minimum order is often several thousands pounds of steel, which won’t work for the weekend warrior who needs just one or two smaller pieces, or the artist looking for something unique for a new art piece.

Easy-to-Find Selection
We know you don’t want to spend all day shopping for steel, which is why we organize our entire steel warehouse just like a supermarket—that’s why we are known and the steel supermarket. It’s all cut, packaged, and labeled so it’s easy to find exactly the piece you are looking for, compare it to other similar products that are labeled and displayed nearby, and find the perfect pieces.

Custom Orders
We also offer custom steel orders so you can get the perfect piece no matter what you are building. We can cut to any length you need and deliver it by the truckload or one piece at a time. We also offer plasma cutting, and can create any metal sign you can dream up, and we can do punching, bending, or other preparation for fabricators.

When you are shopping for steel, there is no better place to find a wide selection or new or excess prime items than the steel supermarket. Every time you visit you can expect a huge selection, quick turnaround time, and the highest level of service and satisfaction. We know you have a choice when you shop for steel—let us show you why you should choose Wasatch Steel.

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